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Message |
boloho
Member
Joined: 9 Sep 2008
Posts: 9
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# Posted: 20 Jul 2009 11:17
Reply
Hello
Would appreciate some help from anyone.
I am feeling real silly right now as I have forgotton the log in ID for one of my lenses.
We have just changed our broadband provider so all our E:Mail addresses have changed. I was sure I knew what I had put in for this Squidoo Lens but I just tried to log in and it did not like it. I tried to reset the password but it does not recognise the account.
I'd be sooo grateful for any advice! I am the one with the red face right now !
Best regards
Lois
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mountainmom5
Joined: 30 Aug 2007
Posts: 2058
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# Posted: 20 Jul 2009 11:59
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Hi Lois - I did that once myself, but was able to recall the email address from memory so I am not sure what to do - I am thinking Newbie Shield will pop on here soon for you - he is the bomb when it comes to Squidoo... 
In the meantime, don't panic - your lens is still out there...
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Newbie Shield
Joined: 22 Sep 2007
Posts: 2232
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# Posted: 20 Jul 2009 19:03
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Hi boloho,
That one is a bit tricky. I can't speak from personal experience as I've luckily never lost a user I.D. or a password.
However, if I were in your shoes I'd fill out the form here:
http://www.squidoo.com/pages/feedback
...and explain what happened. Give all of your details that you can such as the lens address/addresses attached to your lensmaster account, your old email addy, your first and last name, and your PayPal account info if you submitted that to them.
I don't know what they will do, but it's probably your only hope.
Best of luck,
~Newbie Shield~
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boloho
Member
Joined: 9 Sep 2008
Posts: 9
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# Posted: 21 Jul 2009 08:22
Reply
Hi Newbie Shield
Many thanks for this, I have given it a go. Will let you know how I get on.
Lois
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