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cinglis
Member
Joined: 23 Jan 2009
Posts: 1
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# Posted: 23 Jan 2009 12:46
Reply
I was just hired by WAH for the Citigroup skill. I have not started the training yet. I will probably start either tonight or over the weekend. I am going to wait until i am scheduled to take calls to cancel the caller ID and Call Waiting from my phone. Does anyone know what the best kind of headset is? Can I use a wireless headset or does it have to be wired to the phone. I am thinking of getting another phone because all of the phones that I have right now have a cordless headset and I am not sure if that is going to be a problem. Any information would be great!
Thanks
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caryn h inglis
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daisyacres
Member
Joined: 18 Jan 2009
Posts: 6
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# Posted: 24 Jan 2009 18:48
Reply
Hi,
I got mine from Best Buy-it was about $25. I plug it into my cordless phone handset and it works just fine.
Good luck with your training 
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eber3
Member
Joined: 11 Sep 2008
Posts: 70
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# Posted: 27 Jan 2009 03:18 · Edited by: eber3
Reply
Plantronics T100 Headset
They sell brand new for $20 at Amazon.com. Plugs in in place of the handset, then you simply use the unconnected handset to hang up the phone. These work best if your phone has a volume control on it so you can turn up or down loud or quite calls.
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ShawnFL
Member
Joined: 12 Nov 2008
Posts: 49
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# Posted: 27 Jan 2009 14:42
Reply
Hi I have a cheap Phillips headset that I got at Wal-Mart, I think it was less then $20 and it works great. I tried the Plantronics and didn't care for having to use the unused phone handset to answer the calls. The one I have now just plugs into my cordless phone (which is fine w/W*st) and it also has mute and volume control and can be worn on the left or right side of the head. I don't work more then 4 hrs at a time so it works fine for me. Good luck and welcome to W*st.
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sbrina
Member
Joined: 17 Jan 2009
Posts: 9
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# Posted: 28 Jan 2009 10:08
Reply
i bought a ge for about 15.00 at target that plugs into cordless phone and works fine
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sabrina
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LadyPzaz
Member
Joined: 13 Jan 2009
Posts: 27
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# Posted: 28 Jan 2009 10:51
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I hear ya, Shawn! I have the exact same one and it works great!! I believe it was $16.88 at Wal-Mart!!
Hugs,
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2athome
Member
Joined: 2 Jan 2009
Posts: 8
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# Posted: 30 Jan 2009 23:00
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I bought a Plantronics 645 but I have it plugged into a usb port. Does it have to be plugged into the phone?
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ShawnFL
Member
Joined: 12 Nov 2008
Posts: 49
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# Posted: 31 Jan 2009 22:58
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Yes the calls will be routed to your home number.
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suni315
Member
Joined: 18 Dec 2008
Posts: 23
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# Posted: 1 Feb 2009 01:04
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Cordless phones are fine. Just make sure you have them fully charged before your shift and a back up in case the handset starts to die!!!
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sweet child o mine
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