| Author | Message | 
| cookiebakingmom Member
 
 Joined: 10 Feb 2009
 Posts: 65
 
 | # Posted: 10 Feb 2009 03:35 Reply
 
 I'm hoping there are some of you WAH agents or former agents out there.  What is the skills assessment test all about?   Just typing speed?  Internet/ Window shortcuts?  All info you could share would be really helpful. Thank you.
 
 
 
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| richy Member
 
 Joined: 3 Feb 2009
 Posts: 23
 
 | # Posted: 10 Feb 2009 19:47 Reply
 
 It's just some basic window's knowledge and some easy customer service questions. If you got to this forum and if you have just a little common sense when it comes to treating customers you'll have no problems
 
 
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| shamrock Member
 
 Joined: 29 Jan 2009
 Posts: 9
 
 | # Posted: 19 Feb 2009 11:13 Reply
 
 If you mean the skill assessment test relating to a specific skill, it will test you on your training for that particular skill.
 
 
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