Chaz T
Member
Joined: 17 Dec 2006
Posts: 123
|
# Posted: 14 Feb 2007 03:19 · Edited by: Chaz T
Reply
Quoting: gregriv69 If you have frequent client interactions, be careful to answer the phone or respond to their emails in a professional way.
I like it!
I always try to maintain a professional and punctual attitude when it comes to client interactions. That's why it drives me nuts when I'm on the other end as a customer and I get terrible follow through and service. Basically being unprofessional.
In fact I've had a situation happen to me in the past month or two. Of course I'm not going to name names but just know it was an Internet surveillance software company, but after many attempts to contact this business through email and by phone, all I got was nothing!
And the funny thing is I was trying to contact them to UPGRADE my initial purchase! YES, spend more money with them, and they still didn't respond! How unprofessional is that?
So eventually I gave up and asked for a full refund ASAP. And whatta you know, no response........fitting. I'm not saying that they were scams, I'm simply saying be a little more professional! Especially if someone wants to spend MORE money with you.
Truly amazing. (okay I feel better...haha)
|
(?)
