Hi Guys - I'm having a bit of a headache at the mo and I wondered if anyone can help! I transferred a total of $574 from AlertPay to my ASD account on 24th June - my first major spend with them - and it STILL hasn't been credited. This is day 20 now and I am starting to get a little nervous, as you can imagine! I sent in a ticket explaining my problem and get a reply asking me to send them my Alertpay receipt so they could investigate further. But when I go to attach it with the 'Attach File' button, it uploads for a few seconds then always hits me with the message 'File upload failed. Please try again'. I have - manys a time now - on both my mac and girlfriends windows laptop, but to no avail. Has anyone else had this file upload failure problem? The closest I can do is copy and paste the text from my Alertpay receipt into the ticket with an explanation of the problem and hope it is enough for them, but I have a sneaking suspicion that it won't be! I am getting nervous also about the fact that they say they are going to stop using Alertpay at the end of the month, so if this isn't sorted by then, I don't know what is going to happen! Unfortunately, I am currently living in Thailand, so it is difficult for me to call into customer services to see if they can do anything, and from what I've heard, it is hit and miss whether I will get through or not anyway! I have tried emailing my sponsor, but have had no reply from him. He is a major player with 'hundreds' of people in his downline, according to him, so I'm not holding my breath on that one... I have been following this forum since I became interested in ASD and found it to be a great, friendly wealth of information and advice, and I just wanted to tell my tale and see if anyone can help or advise me. Thank you!!