i'm so glad....I was becoming SO frustrated.....long story, I'm short on time, because I have SO much to get done today before I hafta go in to the stinky ol' retail job in the store....blah.....hopefully, not too much longer, I can kiss that place goodbye!! Anyway, after a hint from another Westie in another WAH forum, I quit calling PALS and HR, and called a different number . I explained my frustration at waiting twice the time I was told it would take for me to go active, frustrated and feeling forgotten, and expressed how eager I am to get started. We had a good conversation, and he assured me he would contact C*t* himself and see if he could expedite my Active Status change and last login (that was supposedly the holdup). Well, I dunno what the deal is, but just about an hour ago, after already having checked three times this a.m., and following thaT call, I can NOw access Spectrum from my Scheduling Tab (Sch. was already there for 2 weeks-- Spectrum never has been, till now!) AND my Status changed from Pending active to Active! I could cheer. Now I have a new quandary though. I can get into Spectrum, I can see this week, next week, as far ahead as I can click-- but all the squares in the Schedule are blank. NO COLORS whatsoever. no hours showing, not even already claimed hours. Is this normal? How long AFTER going Active and getting spectrum should it be before I can actually GRAB hours? Can anyone tell me? Is this the norm, to see nothing at all, and will it be very long beofre I do? Or, is another phone call on my part in order, heh, heh?