Hi, Everyone. This may be something I should call a PAL regarding but I thought I would check here first to see if anyone has the answer. I recently finished my VM training and I can now access Spectrum. I pulled it up to take a look around and see what hours are available, etc. There are available hours listed and and when I click on a specific time period it says VIR - Only. I remember when going through the training section on Spectrum it said to be sure to only schedule yourself for the skill you are trained on. My question is this - am I just looking for VIR (or will it now show me anything for which I am not skilled) or am I looking for something closer to the initials as listed for training, VMUAYS. I know I've got the right company, but I know there are several different lines. Oh, also, it appears the pay for those hours is on a per contact basis, unless I'm reading that wrong, and I was wondering how that has worked out for anyone who has been paid that way versus by the minute. Thanks in advance.