Help with incoming calls..

Discussion in 'General Advice' started by EJ Claudio, Apr 28, 2016.

  1. EJ Claudio

    EJ Claudio New Member

    I was just hired for a start up company and we are trying to figure out how we can improve the audio quality of the calls. My boss is in the US and I am based in the Philippines. We have tried Skype, Xlite and Nextiva. My boss still feels the audio quality is not good. Need help on what the best way to set this up or probably suggest a good headset cause it might be my headset. I'm using Logitech H151. Or if I need to upgrade my internet speed from 3mbps to 5 mbps. Please help. Thanks!
  2. crisstar

    crisstar Member

    You'll want to find other call centers in the Philippines are using and use that. You'll want to start the process by going to Google and typing in your problem and see what sites pop up that can offer help in this area.

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