Okay, this may seem like a lame question, but I don't know how this works: When someone designs a website for you, do they store the files on a disk and send them to you? How to they get 'it' to you? Do they have to make the arrangements for the file transfer, or do you do that? Also, I want to replace my 'old' site with a 'new' one. Can I keep the same domain name and what do you have to do to 'switch'? Thanks for any help, it's greatly appreciated.