Links Not Working

Discussion in 'General Advice' started by Barb Thornback, Nov 3, 2008.

  1. Hello all,

    I wonder if someone can help me with this please.

    I sent a broadcast to my subscribers today and when checking my husbands email account, he received the email as well (must have signed up as a test and forgotten).

    The problem is the links I used in the email do not work when clicked in his email account, but do work in my email accounts. We both have blueyonder accounts and I have googlemail accounts.

    The links were redirect links like this:-'name'.html

    Why would they work in my email accounts and not in his?

    I am now worried that the links in the emails I have been sending to my subscribers do not always work depending on their email provider.

    Can anyone help?

  2. getagrip

    getagrip Gold Member

    Which autoresponder do you use? You might want to contact their customer support. Also, I know that when you use a lot of html, a lot of the content in these messages is blocked by some email providers.
  3. Vishal P. Rao

    Vishal P. Rao Administrator Staff Member

    Do you mean the links were not clickable or the links didn't load any webpage?
  4. I use Getresponse.

    The links are clickable but just display a blank white page.

  5. Vishal P. Rao

    Vishal P. Rao Administrator Staff Member

    If you can give the exact copy of the message you use it to send to your list, we can help.
  6. pcwork

    pcwork New Member

    Some email programs do add some extra code
  7. This is the link used in the newsletter sent to my husbands email:- which just opens up a blank white page.

    I'm sure there must be a simple explanation.

  8. Vishal P. Rao

    Vishal P. Rao Administrator Staff Member

    I guess then there must be an issue with your husband's email client.
  9. cupbucket

    cupbucket New Member

    I dont know who you use bt I have never had problems with GetResponse.

    Try em

  10. BlueJ33

    BlueJ33 New Member

    Clickbank had some problems and essentially IE6 users can't click through with affiliate links. Is this the web browser you're using? If so, it would explain the problem.

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