Hello all, I'm Missy and I was wondering about the phone requirements for West. Does West reimburse for the corded phone and headset you have to buy? Are you using a separate phoneline only for them? If so, is that reimbursed? Is it tax deductable? If not, how are you handling the "feature free" problem? I have spent hours upon hours reading the posts on West and haven't seen a definite answer to this. In the meantime I've really come to like this forum and am wondering what took me soo long to find you guys. LOL.