ProFlowers

Discussion in 'West at Home' started by nuctread, Jan 22, 2009.

  1. nuctread

    nuctread New Member

    Does anyone know how the webinar workd for ProFlowers? I just finished training and it gave me a number to call to schedule but when I called they said to check urgent news and email for schedules. thank you!
     
  2. Tdot

    Tdot New Member

    Yes, also check your email. The instructions are in your News and email. It has all the information that you will need to be able to do your webinar.
     
  3. PENNY09

    PENNY09 New Member

    I just took the webinar. The person giving it was quite rude and very hard to understand or follow. Is anyone doing Proflowers? How soon before you got comfortable handling calls?
     
  4. nuctread

    nuctread New Member

    i tool webinar and feel lost as well. there was information that didn't match training - like if we get calls for anything but proflowers we are to transfer - still looking for clarifiation on that one - also keep getting emails about signing up for recurring schedule - do we have to wait for log ins first before we call to set up schedule?
     
  5. PENNY09

    PENNY09 New Member

    We were told to call for our logins next week. So I don't think we can do anything till then?

    I still don't have an answer to my questions as far as transfering calls.[​IMG]
     
  6. Tdot

    Tdot New Member

    When you get calls in PF and the customer only want you to give them the confirmation number or how to get their discount, because they are ordering on line themselves. They don't want you to order. They are on line ordering themselves, they just want you to bail them out as for getting free shipping etc... What do you do? Has anyone had this experience?
     

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