Quest Billing

Discussion in 'West at Home' started by Luv7777, May 7, 2009.

  1. Luv7777

    Luv7777 New Member

    Hello Everyone,

    I have recently been hired to work for West at Home and have been assigned to Quest Billing..... If anyone is working for this particular assignment or know someone who has or still is working this assignment, please let me know of your/their experiences, pay etc...

  2. Rosie1

    Rosie1 New Member

    Cool! That must be a new one[​IMG] Maybe someone else will pop in and help you with that, but it must be super new because I haven't heard anything about the particular skill yet! Good luck!
  3. tropicalbenzo

    tropicalbenzo New Member

    I begin training at West for the Str*t*gic B*lling Pr*ject and I was wondering if there is anyone out there taking this training? I would like to have a training/work buddy.

    My husband is, he is going to start training tomorrow. I currently work the Whirly and C*t*VR and I will be helping him with all his training, ect. So if you need any help or anything let me know!
  4. Luv7777

    Luv7777 New Member

    Hi Rosie 1,

    Thanks for shooting me a reply.... I think it may be a new skill as well because I had not seen any other posts regarding it either....I guess I will just have to wait and see if someone else posts a reply...... thanks again [​IMG]

  5. wandathome

    wandathome New Member

    Hi, I have just started with Westathome myself. I also have the Qwest contract as a strategic billing agent. I must say that I am a little nervous as I have never done the whole work at home thing; however, I am up for the challenge and am looking forward to it. I too would love info on the Qwest experience. Start training on Monday or Tuesday.
  6. tropicalbenzo

    tropicalbenzo New Member

  7. Luv7777

    Luv7777 New Member

    Hi Tropicalbenzo,

    Thanks for the info [​IMG].... How would I go about getting in contact with the users listed regarding their training....

    O and I don't think the skill is bilingual

  8. tropicalbenzo

    tropicalbenzo New Member

  9. blackberry35

    blackberry35 New Member

    i believe so when i applied for the skill it was also looking for and accepting bilingual csr's as well...[​IMG]
  10. starchaser

    starchaser New Member

    Hey group! I'mnew to this sight and hoping to get some support. I'm supposed to start training for the Q*est Billing Solutions soon and I have some questions...

    I'm currently in the process of being hired for Q*est. Apparently it's a new project for West. I'm both excited and a little nervous considering it's new so noone knows if it'll be great or rotten!! ...

    I'm mostly excited though!

    PLEASE, let me know how intense the training is and how your calls are going!

    Also, I'm wondering about schedules. . . I was told we would choose a recurrent weekly schedule for this skill...Mon-Fri, 9am-8pm, 30 hr weekly requirement. Is that information correct? Were you really able to make your own schedule? I need to work a split shift - a few hrs in the morning and a few in the evening and I'm worried they won't let me... Hopefully I'm stressing for nothing!

    Thanks a bunch for ANY info you can provide!!!
  11. star1983

    star1983 New Member

    I just got hired taking drug test tomorrow, starting training Aug 16 or 17th, can anyone tell me about the position... I worked for citi mortgage and DHL previously as well as citi card services... thx !!

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