Because of the citrix downloaded virus that trashed my computer Saturday night, and the fact that the PAL line would not be answered, I missed hours that I couldn't work or post for trade. Because of that my show up rating is only 60.38%. Am in danger of being fired already? Of course if WEST would admit that the virus came form them it would be excused, but they won't so it's held against me. Ugh!!!!! Oh, and what is the difference between login hours and staff hours? And also Schedule Adherence and ShowUp Rate? In both cases they seem like the same thing, but they are slightly different percentages.