Vonage VOIP

Discussion in 'General Advice' started by skydancer, Jul 16, 2009.

  1. skydancer

    skydancer Banned

    Does anyone use vonage as ther l.d. company? How is service and most of all how is the quality of calls.
  2. thomnel53

    thomnel53 New Member

    I use magikjack, it is O.k.
  3. westfam11

    westfam11 Member

    I use Vonage and it works very well. The calls
    are clear and as long as the internet is up
    there are no dropped calls or any other problems.

    I have been using them for three years.
    The price is great.

  4. BobFirestone

    BobFirestone New Member

    I second what Becky said.

    Vonage works well and the price is good.
  5. skydancer

    skydancer Banned

    Thank you for your honest comments.

  6. loud1

    loud1 New Member

    I like your insite I have questions for you. I'm going to email you it my go to spam. here's my email could you please contact me.
    I've been scammed many times and looking for some input from you.

    Oh! I had vonage it was ok but if my internet was slow I had problems. But I would recomemd it.
  7. Matt Zenittini

    Matt Zenittini Silver Member

    Also if internet goes down, vonage forwards calls to the number of your choice automatically =].

    I use them for my business and love them.

    Calls are clear, service is good, vonage box looks great.

    thomnel53: I use magikjack, it is O.k.
    I heard their call quality was not too good?

  8. TyBrown

    TyBrown New Member

    Vonage works well but over the years we've used others that have better prices, same service, and no contracts. Search around and check out reviews.
  9. joanpeterson

    joanpeterson New Member

    It may depend on where you live too. My friends who lived in the country tried it and then cancelled it. There was too much of a delay in the speech transfer.
  10. BobFirestone

    BobFirestone New Member

    joanpeterson: It may depend on where you live too. My friends who lived in the country tried it and then cancelled it. There was too much of a delay in the speech transfer.
    This is very true. If you don't have a good high speed internet connection all VOIP services are problematic. I have found if you can do a skype video call then you should have plenty of bandwidth.
  11. srhowell

    srhowell New Member

    I used to sell products like Vonage that were much cheaper. There is nothing wrong with Vonage, all VOIP services work the same. Some just have different features like voice mail, call forwarding, etc.. The quality of your service is going to depend on your internet service, not the VOIP service.
    Most internet connections will have a high download speed but not as high an upload speed. Usually this means that there will be a time lag between when you talk on the phone and when the person on the other end hears it making a delay on the line. This is why I used to sell the VOIP services. I had too many complaints about the delay and there was nothing I could do about except refund their money.
    Having said all that, you can do a test on your connection at a few sites. Just do a search for VOIP test. If you pass, then you should have no problems and save a few bucks on your phone bill.
  12. GaryCameron

    GaryCameron Member

    I use Vonage as my primary phone and my cell phone as a secondary. I do not have a traditional land line.

    Service from Vonage has been excellent. Here are my recommendations.

    1 - You need a solid high speed Internet connection. If your Internet is not good, Vonage will not be good. In my area (Alberta, Canada) ADSL from the telephone company usually works better than cable Internet.

    2 - Make sure all of your Internet equipment is plugged into a battery back-up. Unlike a traditional phone, if power goes out so does Vonage.

    3 - I recommend a router that supports QoS (Quality of Service). This will ensure that Vonage calls have priority even if someone else is using a high bandwidth application such as Bit Torrent.

    My own Vonage is configured as follows.

    Two lines. One for me and one for my wife. Vonage hardware is the two line Linksys adapter.

    I added a secondary phone number that is based in the USA. This allows clients and friends in the USA cheaper access to me.

    I take advantage of the SimulRing feature. This means when you dial the main line (or its USA secondary) both my Vonage number and my cell phone ring at the same time. Call gets directed to wherever I am. This means I don't have to give out my cell number and people don't have to worry about which number to reach me at.

    Emergency 911 calling through Vonage is not smooth. I know this from personal experience. 911 calls are directed to a Vonage switchboard who in turn verifies the address and contacts local services. A cell phone is better if you need 911.

    Bottom line is I am extremely happy with Vonage.
  13. aed343

    aed343 New Member

    I use Skype instead of Vonage because of price. Also, with Skype you can webcam to webcam other. Just my .02 worth. I hope it helps.
  14. Matt Zenittini

    Matt Zenittini Silver Member

    skype has an an "acceptable use policy"

    Make sure you read it and watch out for it. If you are going to be making lots of calls every day then...

    It might not work for you.


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