Hi I was doing some research and someone metioned West at home. I have been doing some reading on here and have a few questions. First off a little bit of why I want to apply to West at Home. I used to work for StarTek in Big Spring TX we were a call center we had the following clients AOL, Time Warner Cable (New York only) and T-mobile prepaid cell phones. The only reason why I left was I was laid off for not speaking spanish I was doing Time Warner Cable at the time. I found out I was prego a month after that so I moved in with the babies daddy and we end up getting married etc. He wants me to stay home with her she is now 3. He has been working but with everything going up we need some extra income. I have almost 4 yrs experience on the phone with troubleshooting, billing, seting up accounts for new customers etc. as well as upselling to the Time Warner Customers. Since I have this expiernce working with West at Home shouldnt be too hard right? We did have scripts and there were some things we had to say 100% how it was written but not all of it we were allowed to change it somewhat on how the call was going. Does West at Home take taxes out and do you get a w 2 at the end of the yr? I did read that you can basically scedule the times you want 24 hours in advance for that day so if I know my daughter will be napping or be gone I can log on with in that 24 hours and pick up those times ?