West Training

Discussion in 'West at Home' started by XPARK, May 7, 2009.

  1. XPARK

    XPARK New Member

    Hi,

    I am a new employee with west and I started training for a skill but failed one of the lessons. I was then told that I had to wait for other skills to become available. I want to know has anyone else been through this and what should I expect next?
     
  2. ShawnFL

    ShawnFL New Member

    Some people are offered a skill right away while others wait months. There is no set way that W*st does anything. I resigned from a skill and was offered a new one within a week but it also depends on if they need people. They will offer a skill to people when there is a need in that skill but from what I can see all of the skill have more then enough people and not enough hours to go around. You can wait and see what happens, if you don't hear anything within 6 months then I would reapply and that usually works. Good luck.
     
  3. tropicalbenzo

    tropicalbenzo New Member

    XPARK: I apply in february in 2 weeks i got the e-mail for training, i start the training for direct response bilingual, but i failed like u. (what skills u failed?)anyway, i call pals i send, some e-mail, i try to contact everybody but notbody give me a good answer, everybody said this:

    Dear Agent:

    Unfortunately at this time, you were unable to successfully complete the training and as a result you are unable to continue with this skill at this time. Please await a contact from West regarding any additional opportunities that you may be eligible for.

    Business and staffing needs will determine your eligibility to train on an additional skill. Should an employee be eligible to pursue an additional skill they will receive an Email and a message via the Urgent News Message board. As staffing needs mainly determine eligibility we cannot guarantee that you will receive an opportunity within any specific timeframe.

    Thank you for contacting West At Home Agent Support
    Chancellor B-PAL
    date when i send this e-mail:02/13/2009 09:40 PM
    date when i received this e-mail: 02/15/2009 11:57 AM [/u]



    other e-mail:


    Dear agent:

    At this time we ask that you please await a contact from West regarding any additional opportunities that you may be eligible for. Business and staffing needs will determine your eligibility to train on an additional skill. Should an employee be eligible to pursue an additional skill they will receive a message via the Urgent News Message board (please visit this board often). As staffing needs mainly determine eligibility we cannot guarantee that you will receive an opportunity within any specific timeframe.

    Thank you,

    West At Home Human Resources

    date i send:Friday, February 13, 2009 8:09 PM
    date received: Monday, February 16, 2009 10:43 AM


    after i try everything:

    i feel very sad, cuz i failed the test. I forget to do the screen shot, take a notes, i need lot a attention and print if i need it, i didnt know the training is gonna be like that buttttttttttttt............ look what happen i got more e-mail!!!!!!!!!!!!


    Dear Agent:

    Thank you for your interest in WEST Corporation.

    Yes, you do have an opportunity to test for another skill. Go to the employee website under URGENT NEWS and when invitations for a skill are available they will be listed. You can retest on the skill you failed, six months from the date your failed the test.

    Sincerely,
    date send: February 16, 2009 8:51 AM
    date when i received this e-mail:2/14/2009 6:23:44 AM

    then:

    Dear Agent,

    We have a need for additional agents for the Whirlpool Recall 2009 Spanish project and would like to extend this opportunity to you. You have 5 days to decide if you would like to accept this invitation and train on Whirlpool Recall 2009 Spanish. Accepting this opportunity is easy! Just click on the link below to access the Opportunities page on the Employee site and select the Sign Up option on the bottom of the page. We only have a limited number of available positions so if you're interested, please sign up quickly!!



    By accepting this opportunity you will be immediately assigned to this skill and may start your training right away. Please do not accept until you are ready to begin and complete the training. Upon acceptance of the opportunity, you will be directed to sign up for training schedules. If you receive an error message when attempting to select a training schedule, please proceed with training by selecting the 'Training' option at the top of the webpage.

    If you select the Not Interested option, your name will be removed from this training opportunity.

    So i thing i was lucky cuz the whirpool recall start, for that reason i have another chance , but you never know , just wait and check ur urgents news.... i hear a new skill is coming questbilling!
    is gonna take few weeks... after u failed maybe 2 or 3 or months....
    i hope 1 week! for you!

    good luck........

    pd: i failed in february 12 or 13, i got the new chance or new invitation february 27 , almost 2 weeks after .
     

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