| Author |
Message |
webangel
Forums Member
Joined: 4 Nov 2008
Posts: 4
|
#1 · Posted: 4 Nov 2008 18:04
Okay. I am about to start with West and wanted opinions on best setup for home office. I have one phone line and one computer. Should I get the second line and set up my other computer and just hope I make enough money to cover the cost of the second line. What is the best thing to do??? If y'all could all chime in with what you do I think that would really help out us wannabes and newbies...TIA for any help..
|
andrewlangley78
Forums Member
Joined: 6 Nov 2008
Posts: 8
|
#2 · Posted: 6 Nov 2008 11:25
It kind of depends on your certification....I am certified in HALO which requires my phone to be constantly on and connected to them. I don't have to worry about any one calling because my line will be busy, but I know with ShopNBC, Direct Response and toys r us, calls come and and it can really interrupt you to have people calling your line. As for the second computer, I find it is nice to have two computers set up to take calls, that way if I have any problems with one, I can just switch to the other computer, west is not forgiving on stats so it really helps to have a back up.
__________________
Andrew Langley
|
webangel
Forums Member
Joined: 4 Nov 2008
Posts: 4
|
#3 · Posted: 10 Nov 2008 12:35
Thank you for replying. I really appreciate it. I was just wondering if I should take the plunge and get the 2nd line. I already have the second computer, I just have to hook up internet to it.
|
