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ladyofengland
Forums Member
Joined: 25 Jan 2009
Posts: 32
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#1 · Posted: 25 Jan 2009 09:13
I have been accepted by West. Now I need to start training. But I cannot get the password bit to work. It says you can only change your password once every 7 days. So not sure what is wrong.
Should I contact someone at West ir just wait 7 days. I'm anxious to start training. Thanks for any help you can give me
Jen
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CareAnn
Forums Member
Joined: 26 Jan 2009
Posts: 8
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#2 · Posted: 26 Jan 2009 15:36
I'm not sure if you did the same thing as I did or not. I thought I had signed up and received two emails. One to confirm my email and a welcome email after. I couldnt get my password to work either. Reason for me was>>I had to go back and fill out other information and then ta dah! I was really in that time and it worked...Hope that helped you some 
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CareAnn
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suni315
Forums Member
Joined: 18 Dec 2008
Posts: 125
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#3 · Posted: 26 Jan 2009 21:48
I wouldn't wait Cal a Citi Pal right away the will be able to resolve the issue for you .
West email is slow............. 
Good luck to you
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sweet child o mine
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ladyofengland
Forums Member
Joined: 25 Jan 2009
Posts: 32
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#4 · Posted: 26 Jan 2009 22:10
Thanks I can't find a PAL phone number to call. I haven't been given that yet.
Thanks for replying
Jen
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suni315
Forums Member
Joined: 18 Dec 2008
Posts: 125
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#5 · Posted: 27 Jan 2009 00:46
1.866.596.0358 citi pal
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sweet child o mine
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ladyofengland
Forums Member
Joined: 25 Jan 2009
Posts: 32
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#6 · Posted: 27 Jan 2009 15:38
Thanks so much. Talked to a PAL and password issue resolved. I'm on to training. Skill I got was HSN. I hope I'll be able to do this. I'm
a little old lady way to go girl !!!
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suni315
Forums Member
Joined: 18 Dec 2008
Posts: 125
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#7 · Posted: 27 Jan 2009 17:07
Glad I could help Let me know how it goes.
I hear HSN is one of the easier accounts Wish I had gotten it instead of citi. I'm sure you will do just FINE!!!!!
Suni315
__________________
sweet child o mine
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ladyofengland
Forums Member
Joined: 25 Jan 2009
Posts: 32
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#8 · Posted: 27 Jan 2009 18:41
Thanks so much for your encouragement.
Hugs Jen
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