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New to West, questions....

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ShawnFL
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Joined: 12 Nov 2008
Posts: 95
#1 · Posted: 12 Nov 2008 11:47


Hi,
I was just hired by West and the only thing I have left to do is sign up for my initial skill. The only one they have available right now is Direct Response. It doesn't really appeal to me because I don't want to have sale anything to anyone when they call or have to read from a script. Is it as bad as I've been reading about? Also will other skills become available or is only having one there the norm? How long to do I have before I have to sign up for a skill even if I don't like it? I'm scared I will miss out on a job with them and have to start all over. Thank you for any input.

caterina461
Forums Member
Joined: 28 Oct 2008
Posts: 12
#2 · Posted: 13 Nov 2008 11:36


I'm new to West too, and in training for DR. I think from what I understand it's the only skill available right now, so I took it. I've read all the negative feedback too, but I'm still giving it a try. The training is easy enough, but a lot of info to absorb. I'm not thrilled about upselling and yes you do have to read from a script, but I don't mind that. I was afraid I was going to lose it too so I signed up for the training, as it told me to sign up within 5 days of being hired. Hope this helps.

ShawnFL
Forums Member
Joined: 12 Nov 2008
Posts: 95
#3 · Posted: 13 Nov 2008 19:34


Well I just went and checked to see if anything else was being offered and now they have VM activation and DR listed. I'm wondering if I wait another day or two if there will be something else. Does anyone know what else they offer during this time of year? or should I just pick one of these?

How long have you been doing the training caterina461? Do you know what the pay will be?

caterina461
Forums Member
Joined: 28 Oct 2008
Posts: 12
#4 · Posted: 13 Nov 2008 19:54


i only have DR listed under training VM is not there. i'm not sure what the pay is that's got me puzzled too. i don't know the per minute rate of DR. i've been training 2 weeks, on and off, i have until tuesday to finish.

ShawnFL
Forums Member
Joined: 12 Nov 2008
Posts: 95
#5 · Posted: 13 Nov 2008 20:03


Maybe I better take the VM while I can. I just reread my welcome letter and it stated that based on business needs they will assign a skill to you if one is not chosen and choose a skill within 1 day if you don't want that to happen....ugh!

The not knowing what I'm going to get paid or if I'll get hours I need is kinda making me nervous but I guess since we choose our own hours it shouldn't be too bad, right? How many hours per day do you do training? I have two children in school so I plan on doing the training then or at night when they are asleep. Thank goodness for tivo, lol.

caterina461
Forums Member
Joined: 28 Oct 2008
Posts: 12
#6 · Posted: 14 Nov 2008 08:24


the training is selp paced. depending on the skill they give you a set number of hours and days that it has to be completed by, so you'll have no problem scheduling your training around the kiddies.

ShawnFL
Forums Member
Joined: 12 Nov 2008
Posts: 95
#7 · Posted: 14 Nov 2008 08:58


I went back this morning and they had added GE but when I clicked on View Skill it said that recruitment was already closed. I had just looked at the Skill assignment list 8 hours earlier. When do they post these jobs? In the middle of the night? It was midnight when I had last checked. Guess I will try VM.

Thanks for the help caterina461

caterina461
Forums Member
Joined: 28 Oct 2008
Posts: 12
#8 · Posted: 15 Nov 2008 08:45


you 're welcome! the only thing i ever see available is DR. am i missing something? nothing else has ever come up. are you just looking at training and view skills? maybe it's because i chose DR already and i guess i need to finish the training and start with it before another one shows up? not sure.....

capricole
Forums Member
Joined: 15 Nov 2008
Posts: 5
#9 · Posted: 15 Nov 2008 09:42


i was wondering if anyone knows what the ranking means and how its possible to move up

capricole
Forums Member
Joined: 15 Nov 2008
Posts: 5
#10 · Posted: 15 Nov 2008 10:07


Hi i was wondering if anyone here could explain the ranking and how it works in regards to the DR skill?

Thanks in advance

Nicole

ShawnFL
Forums Member
Joined: 12 Nov 2008
Posts: 95
#11 · Posted: 16 Nov 2008 11:18


caterina461 I think once you choose a skill you will not be offered any others while your training.

caterina461
Forums Member
Joined: 28 Oct 2008
Posts: 12
#12 · Posted: 16 Nov 2008 12:21


yes i think you're right i am going to complete training today and then see what the next step is.

Nicole i'm too new and i don't really know anything about the ranking yet. maybe some of the other threads with the more seasoned veterans can help?

Karileetx
Forums Member
Joined: 19 Nov 2008
Posts: 3
#13 · Posted: 19 Nov 2008 14:45


Hi, I just got my first skill last night. It happens to be the one I fear the most DR. I have read so much negative on it that I dread it. I haven't started the training yet. What happens if you resign from the line before you start training? Will the give you another option or do I just need to try it out and maybe it isn't as bas as I read. Thanks!

Rosie1
Forums Member
Joined: 19 Nov 2008
Posts: 111
#14 · Posted: 19 Nov 2008 14:55


Since you all are new to west, could you let me know how long it took west to actually hire you? I have sent in all my paperwork as of last week. I know this company is huge, but what was your experience with waiting to be hired?
Thanks!

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ShawnFL
Forums Member
Joined: 12 Nov 2008
Posts: 95
#15 · Posted: 20 Nov 2008 00:19


It all went very fast for me once I received the email request for forms. I faxed my Work Authorization form and the next day received the Welcome letter to sign on and pick a skill. I'm not sure why I got "lucky", it seems half of us have a quick hire and the other half takes longer. Maybe it just depends on who gets your name at the office.

ShawnFL
Forums Member
Joined: 12 Nov 2008
Posts: 95
#16 · Posted: 20 Nov 2008 00:20


Karileetx, I'm new too but from what I understand if you resign before you even start it takes a while to get offered another skill. There really doesn't seem to be any rhyme or reason when it comes to the skills. Good luck

Rosie1
Forums Member
Joined: 19 Nov 2008
Posts: 111
#17 · Posted: 20 Nov 2008 08:28


Thanks Shawn! I think your right..some people get the go head rather quickly while others are waiting months. Wish me luck
Hopefully, I won't get the DR skill..lol! Seems everyone prefers other skills over that one

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Karileetx
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Joined: 19 Nov 2008
Posts: 3
#18 · Posted: 20 Nov 2008 08:40


Shawn thanks so much for the reply. Wow, I had a few mistakes in spelling on that question!
Thank you for the good luck wish. I think I am going to need it!

Rosie - I wish you good luck on being a quick hire.

caterina461
Forums Member
Joined: 28 Oct 2008
Posts: 12
#19 · Posted: 20 Nov 2008 08:49


I just finished training on DR and had my one on one with a PAL. Now I'm ready to pick up hours and I'm seriously considering whether to just give it a try 30 minutes at a time or resigning from the skill. I am really not comfortable with the apo's and upsells and am really confused on what to do next!

Rosie1
Forums Member
Joined: 19 Nov 2008
Posts: 111
#20 · Posted: 20 Nov 2008 09:01


Thanks Karilee! *fingers crossed*
I think if I got the DR skill though, I would just work it and wait for another skill to arise. Then, jump all over it..lol! Upsells are tough

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