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WAH Skills Assessment

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cookiebakingmom
Forums Member
Joined: 10 Feb 2009
Posts: 65
#1 · Posted: 10 Feb 2009 03:35


I'm hoping there are some of you WAH agents or former agents out there. What is the skills assessment test all about? Just typing speed? Internet/ Window shortcuts? All info you could share would be really helpful. Thank you.

richy
Forums Member
Joined: 3 Feb 2009
Posts: 23
#2 · Posted: 10 Feb 2009 19:47


It's just some basic window's knowledge and some easy customer service questions. If you got to this forum and if you have just a little common sense when it comes to treating customers you'll have no problems

shamrock
Forums Member
Joined: 29 Jan 2009
Posts: 9
#3 · Posted: 19 Feb 2009 11:13


If you mean the skill assessment test relating to a specific skill, it will test you on your training for that particular skill.

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