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ShawnFL
Forums Member
Joined: 12 Nov 2008
Posts: 95
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#1 · Posted: 19 Nov 2008 09:14
I'm new to West and looking to purchase a headset. I'm in training now and it looks like softphone has all the phone controls needed (mute, etc.) so I was wondering if I really needed the headset and amplifier or if I could get away with just purchasing the headset and connecting it to my phone? Also what does everyone prefer, wired to the phone or wireless? Thank you in advance for any input.
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avasmom
Forums Member
Joined: 30 Jun 2008
Posts: 9
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#2 · Posted: 19 Nov 2008 15:00
I use a cordless phone with a headset that I got at Target for $12 it works great!!
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kandmh
Forums Member
Joined: 15 Nov 2008
Posts: 18
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#3 · Posted: 30 Nov 2008 04:50
I went to Radio Shack and got a headset that I plug into my cordless phone. Works great although, I paid $35 for mine... Wished I would have thought about looking at Target!!
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kandmh
Texas
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Ali
Forums Member
Joined: 2 Dec 2008
Posts: 3
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#4 · Posted: 2 Dec 2008 12:00
I was under the impression that wireless phone or headset is not allowed in the West program. I'm sure this has something to do with security issues related to wireless phones.
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ShawnFL
Forums Member
Joined: 12 Nov 2008
Posts: 95
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#5 · Posted: 3 Dec 2008 22:37
I found a really good one on ebay, it has noise cancellation. I've just got to hook it up when I get my second line.
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