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freebird658
Member
Joined: 11 Dec 2007
Posts: 117
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# Posted: 3 Jul 2008 01:02
Does anyone know why ASD is discontinuing Alertpay and Direct Deposit? The partial announcement was on the news page today but they didn't finish the announcement. Now that they no longer accept checks either this will make it very inconvenient for many members to purchase ad packages. They aren't leaving much of a choice here.
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alasycia
Member
Joined: 4 May 2008
Posts: 289
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# Posted: 3 Jul 2008 05:49
Hi there
Just an update and a comment
The wording to the News SEction was actually updated
"Alert Pay & Direct Deposit are being phasing out July 31, 2008
Due to the lack of information ASD receives when processing an Alert Pay and Direct Deposit transactions, we are discontinuing their use as a means of purchasing Ad Packages effective July 31st 2008. If you have experienced a problem when purchasing Ad Packages through either of these methods, contact customer service.
Please remember that the preferred method of purchasing Ad Packages is by mailing a Cashier's Check or by Solid Trust Pay. We apologize for any inconvenience that these changes might cause.
As Andy suggested that people from internation and for the Spanish site should use Alert Pay on his recent call - we are a little confused by this and are looking into it!! Will report back with any news I receive
In the meantime I suggest we keep CALM!
Jenny
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jimmudge
Member
Joined: 21 Jun 2008
Posts: 25
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# Posted: 3 Jul 2008 07:40
Why would they stop the direct deposit to bank of america? I just told someone to use that method. They are making us look like we don't know what is going on, which we don't.
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Jim in Atlanta
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Caterina
Member
Joined: 14 Jun 2008
Posts: 128
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# Posted: 3 Jul 2008 09:02
A gal I spoke with yesterday mentioned that sometimes they can't read B of A receipts because they're too light.....I know one of my referrals sent off a small deposit a week and a half ago, and it STILL isn't in her account.....thus, my call yesterday and the gal's answer.....
IN the event someone forgets to fax the receipt and accompanying information, I can sure see why ASD would be pulling out their hair.....when one makes a deposit, all B of A does is fill out routing numbers, amounts, etc.....but they don't even ask for your NAME, so unless that fax goes with it, it's a guessing game, I would imagine......???
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PixieGirl
Member
Joined: 2 Jul 2008
Posts: 2
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# Posted: 3 Jul 2008 09:46
I'm still trying to figure out how to get money into my account. I already bank with BofA, do I need to physically go to a branch & make a deposit or can I just use on-line banking with Bof A?
Pixie
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iggyigette
Member
Joined: 27 May 2008
Posts: 482
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# Posted: 3 Jul 2008 10:02
If you want to cut the waiting game, Wire the Money in. Then fax the copy to ASD with the relevant information.
There is a Wire Fee of course.
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alasycia
Member
Joined: 4 May 2008
Posts: 289
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# Posted: 3 Jul 2008 14:38 · Edited by: alasycia
Hi All, i have posted a comment about the ASD Offer Univers on the other link to this forum
Jenny
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dtv12574
Member
Joined: 3 Jul 2008
Posts: 1
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# Posted: 3 Jul 2008 15:57
Does anyone know how I can find a phone number for ASD? I have been unable to find any information about how to contact them about my issues. I have opened two tickets and they were refered to another department and then closed.
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Damien T. Valdés
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