| Author | Message | 
| AndrewFrater Member
 
 Joined: 16 Jun 2006
 Posts: 4
 
 | # Posted: 24 Oct 2006 13:07 Reply
 
 Hi Guys,
 
 I joined 1 Step about four months ago. Unfortunately I injured my back just after joining and have only just got back online. When I try to log in on the members page my access is denied. Everytime  I try log in it tells me to get in touch with 1 step support team. The problem is that I don't have an e-mail address for them as it is in my back office. Does anyone know how I could get in touch with someone from the 1 step team for help. I really appreciate it.
 
 Kind Regards
 
 Andrew Frater
 
 
 
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| made2prosper Member
 
 Joined: 27 Apr 2006
 Posts: 80
 
 | # Posted: 25 Oct 2006 10:35 Reply
 
 Andrew... Try to clear your cookies/history out and refresh.  I have found that worked for me when I tried logging on.
 
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| AndrewFrater Member
 
 Joined: 16 Jun 2006
 Posts: 4
 
 | # Posted: 25 Oct 2006 11:41 Reply
 
 Thanks! I tried that but it didn't work. Does anyone have a the email address  or telephone number for the 1 step technical dept or an email address for the 1 step support team, etc. Any help would be greatly appreciated!
 
 
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| 1stepcoach Member
 
 Joined: 14 Jun 2006
 Posts: 30
 
 | # Posted: 30 Oct 2006 02:40 Reply
 
 Hi Andrew,
 
 You can access the support desk at www.1stepsystem.com/support
 
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| AndrewFrater Member
 
 Joined: 16 Jun 2006
 Posts: 4
 
 | # Posted: 31 Oct 2006 08:18 Reply
 
 Thanks very much- I appreciate the help!
 
 Andrew Frater
 
 
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