| Author | Message | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 6 May 2009 11:55 Reply
 
 MORE HOURS AVAILABLE FOR MONDAY MAY 11 GO GET IT
 
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 6 May 2009 17:14 · Edited by: tropicalbenzo Reply
 
 tuesday shifts ma 12
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 7 May 2009 17:37 Reply
 
 hours post for wedenesday may 13
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 8 May 2009 16:06 Reply
 
 HOURS POST FOR THRUSDAY!
 
 
 | 
| cookiebakingmom Member
 
 Joined: 10 Feb 2009
 Posts: 65
 
 | # Posted: 9 May 2009 02:23 Reply
 
 Hi Everyone!  It's been a crazy couple of weeks.  Between school mommy drama and the H1N1 virus shutting down our schools I haven't been able to get on here or worry too much about work.
 
 I finished my Toys R Us (TRU) training and will be waiting for the e-mail to let me know when I can start fighting for hours there too.  I'm going to take it slow with TRU because there is soooo much to remember.  I will be working Whirpool until they kick me off.  I'm convinced now that Whirpool is better than any skill out there.
 
 Saw lots of trades for Saturday.  Thinking I might work a little in the morning.  Hope all has been great with you!
 
 Happy Mother's Day!
 
 
 | 
| Julianna Member
 
 Joined: 8 Mar 2009
 Posts: 73
 
 | # Posted: 9 May 2009 10:28 Reply
 
 Hey Cookie!
 
 I, too, finished TRU training and am waiting for the webinar.  (Tried to attend the one that was scheduled for Friday night, but after holding for 25 min. I found out that it was cancelled.  I did not receive notification.
  ) 
 I still wish that we could get more than 40 hrs. working 2 skills . . .
 
 Are you making notes to help with your TRU calls?  (Other than the notes you probably took during training.)
 
 Sorry to hear about your Mommy trials-and-tribulations.  Glad things seem to have calmed down for you, though.
 
 Happy Mother's Day to All!
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 9 May 2009 13:59 Reply
 
 PLZ CHECK TRADES FOR 6:00 TO 7:00 CENTRAL TIME OR 7:00 TO 8:00 EASTERN TIME.... IS SPANISH TRADES I NEED TO GO OUT , AND I THING I GOING TO COME LATE AFTER 7:00 .....
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 10 May 2009 22:19 Reply
 
 oppss: Happy mother day!!!
 
 check trades spanish and english recalll for monday !!!
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 11 May 2009 15:03 Reply
 
 hours post friday and saturday
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 12 May 2009 15:29 Reply
 
 hours post monday also for satrurday
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 13 May 2009 16:33 Reply
 
 hours post for tuesday may 18 5 minutes ago sorry!
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 14 May 2009 13:21 Reply
 
 hours  available for wednesday may 20
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 15 May 2009 11:41 Reply
 
 HOURS POST
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 18 May 2009 15:43 Reply
 
 hours post for frifay /satur
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 20 May 2009 14:23 Reply
 
 HOURS UP FOR TUESDAY
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 21 May 2009 16:32 Reply
 
 hours post
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 22 May 2009 15:13 Reply
 
 hours post
 
 
 | 
| cookiebakingmom Member
 
 Joined: 10 Feb 2009
 Posts: 65
 
 | # Posted: 15 Jun 2009 18:11 Reply
 
 Hello,
 
 does anyone still use this thread?
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 15 Jun 2009 22:00 · Edited by: tropicalbenzo Reply
 
 lol i dont think so, everybody left, is just me and my computer! lolol
 
 
 | 
| GoingCrazy Member
 
 Joined: 12 Jun 2009
 Posts: 2
 
 | # Posted: 17 Jun 2009 11:54 Reply
 
 I just found this board about a week ago. It seems no one uses it anymore. I have been with west 2 years and was with d*l when it went under. I was given the C*t* skill and it took 4 months toget my logins. Then they gave me Ava*a, which turnedout NOT to be a skill. I haven't worked in 6 months yet they are hiring new people. I just don't get west. I figure I will not get a skill again until V*g*i holiday.
 
 
 | 
| cookiebakingmom Member
 
 Joined: 10 Feb 2009
 Posts: 65
 
 | # Posted: 18 Jun 2009 16:15 Reply
 
 Tropical are they still posting whirlpool hours on Wednesdays?  Now I can't remember which days to search for hours.
   
 
 | 
| cookiebakingmom Member
 
 Joined: 10 Feb 2009
 Posts: 65
 
 | # Posted: 18 Jun 2009 16:34 Reply
 
 hours just went up for Wednesday and were gone before I could post this.
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 19 Jun 2009 07:54 Reply
 
 ohhhh well i never have problem with my hours, cuz we share infor.with other agents ....
 And yeah they post hours on wednesday!
 good luck!
 i used to post here when the hours r ready but then i get tired !
  cuz notbody answer, so is better the other way!
 
 
 | 
| vagabond Member
 
 Joined: 11 Apr 2008
 Posts: 206
 
 | # Posted: 20 Oct 2009 23:44 Reply
 
 Hi everyone,
 I have a question about the tru line, I just finished the training and while I passed all the test I am still a little confused about the creating an event  part, do we have to document the name,# and all other info of every caller or just the ones that are escalated, in the examples it had people calling for policy questions that even if we answered we still made notes of it and marked it as closed. But at the end it said you did not have to document the info unless you escalated it, I am confused.
 
 
 | 
| tropicalbenzo Member
 
 Joined: 13 Feb 2009
 Posts: 293
 
 | # Posted: 21 Oct 2009 23:01 Reply
 
 well, u need to create an inccident for every little call, it doesnt matter how little, if cust, call u for store location , creat an inccident , custo. call to ask you what time it's create too, lolololol.
 you only escalate when u have a problem, if cust, didnt received a coupon, gift card problems, request XXX problems. and you always need to close the  inccident, we dont leave it open NEVER, we onna have webinar for the rewards, today at 6pm ct and friday at 2pm....
 toy r us is not easy but u will get use to that by time.......REMEMBER ur first shift just grab 30m...u will see later why!!!!
 
 
 good luck
 
 
 | 
| vagabond Member
 
 Joined: 11 Apr 2008
 Posts: 206
 
 | # Posted: 22 Oct 2009 17:57 Reply
 
 Thanks, sounds complicated now but I am sure it will all make sense one day.
 
 
 | 
| mrhacking Member
 
 Joined: 11 Dec 2009
 Posts: 2
 
 | # Posted: 11 Dec 2009 07:48 Reply
 
 yeah JUST AFTER THEY POST TUESDAY MAYBE LIKE .... AFTER 30 OR 40 MINUT. THEY POST for wednesday!!!
 SORRY, LET SEE IF I SEE A NEW SHIFT for next week , I LET U KNOW HERE..... (4:00PM)EASTERN TIME PT!
 
 __________________
 
 | 
| mrhacking Member
 
 Joined: 11 Dec 2009
 Posts: 2
 
 | # Posted: 11 Dec 2009 08:05 Reply
 
 hours post monday also for satrurday???
 
 __________________
 
 |